EnergyWorkz Distributing will replace or refund for products purchased from this website which are found to be defective within 30 days of the original date of purchase. After 30 days no refunds will be made, but online store credit may be issues where appropriate. Products are warranted only for the applications for which they are designed, i.e. gun care products. Please contact our support staff at Sales@BlueWonder.us, or call TOLL FREE 1-866-486-2583, if you are having difficulties using the products. We will be glad to offer you technical support, provide a replacement product or issue you a refund if we cannot solve your problem.